What it does
This design is a AI-powered AR glasses with remote expert support to help users quickly repair faulty equipment. It solves the growing problem of costly delays and over-reliance on external technicians in a world of rising tariffs and strained supply chains
Your inspiration
In today’s world of rising labor costs, global supply chain instability, and increasing repair delays, even simple maintenance tasks have become expensive and time-consuming. Factory workers and everyday users alike are facing mounting pressure to stay efficient with fewer resources. Inspired by the ToughBuilt philosophy of empowering users with smart tools, we saw an opportunity to turn AR and AI into accessible, expert-level support. Our solution helps anyone—not just trained technicians—fix equipment faster, reduce downtime, and adapt to a world where self-reliance is more important than ever.
How it works
My design takes a dual approach, serving both everyday users and industrial professionals. For general users, the AR glasses use LiDAR, a camera, and AI to scan equipment, detect issues, and display step-by-step guidance in the user’s view—making complex repairs simple and hands-free. Integrated with Lowe’s, users can instantly find, rent, or order tools without leaving the workspace. For industrial settings, the same system includes advanced 3D scanning for detailed diagnostics, a magnetic visor for quick, safe attachment, and a glove-friendly remote for precise control. When AI alone isn’t enough, a remote expert can step in using real-time 3D models—delivering expert help on demand. The result is a flexible, scalable platform for smart repairs anywhere—from home garages to factory floors.
Design process
I began by researching real-world repair scenarios in automotive and home appliance contexts. Through data collection and analysis, I realized the solution shouldn’t target just one group—both everyday users and industrial workers face similar issues: delays, lack of tools, and limited guidance. I prioritized core needs to clarify what mattered most. I then purchased and disassembled various safety glasses and visors, testing sizes and materials to find a comfortable, functional form. Meanwhile, I explored AR display options—waveguides, projection, and direct-view screens—and concluded waveguide optics offered the best mix of clarity and compactness. Based on these findings, I 3D-printed multiple frame prototypes. For industrial use, I designed a rough, glove-friendly remote, knowing touchscreens aren’t always practical. My design sketches began by hand, expanded through AI tools for idea generation, and were refined manually. I developed the color, material, and finish (CMF) direction through trend analysis to match both rugged and professional expectations. The final physical model was completed using 3D printing and custom paint finishing.
How it is different
This design stands out in five key ways. First, it combines built-in AI with real-time remote support, using 3D scanning to reduce communication errors and speed up diagnostics. Second, unlike general-purpose AR glasses, the form is built around an industrial-grade protective visor—safe, durable, and job-ready. Third, it’s integrated with partners like Lowe’s to support on-demand tool rental and ordering, scaling access for both individuals and businesses. Fourth, the system offers enterprise-level customization, making it easy to tailor hardware, interface, and AI training for different factory environments. Finally, the focus on affordability and usability empowers everyday users—not just trained technicians—to perform expert-level repairs with confidence.
Future plans
The next step is to improve comfort and reduce weight for long-term wear, especially in industrial settings. I’ll explore lighter materials, better internal component distribution, and adjustable support structures. At the same time, I plan to refine the user experience—focusing on clearer AR visuals, easier interaction flow, and better fit for different head sizes. These improvements aim to make the device more ergonomic, intuitive, and ready for real-world daily use.
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